Shipping policy

Thank you for shopping with us! Below you’ll find important details about our shipping process.

📦 Processing Time

All orders are made to order.
Processing time is 2–3 business days after we receive all required information (including photos for personalized items).

Please note: Processing time is separate from shipping time.

🚚 Shipping Time & Delivery Estimates

Once shipped, estimated delivery times are:

United States: 5–8 business days

International: 10–25 business days

Delivery times are estimates and may vary due to carrier delays, customs, holidays, or weather conditions.

📍 Shipping Locations

We currently ship to:

United States

Select international destinations

If your country is not available at checkout, please contact us.

📦 Order Tracking

A tracking number will be emailed once your order ships

Tracking may take 24–48 hours to update after dispatch

🖼 Personalized Orders

For personalized products:

Production begins after we receive your photo / customization details

We are not responsible for delays caused by incomplete or incorrect personalization details

❌ Address Accuracy

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

📦 Lost or Delayed Packages

If your package appears delayed or lost:

Please allow extra time during peak seasons (holidays, sales)

💸 Customs & Duties (International Orders)

International customers are responsible for any customs fees, duties, or taxes imposed by their country.